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AI phone receptionist vs a human receptionist

A good receptionist is hard to replace. An AI receptionist makes sure no call goes unanswered: at night, on holidays, and when your team is busy.

Human receptionistBotSetu AI receptionist
HoursWorking hours, breaks and leave24/7, including nights and holidays
CostA monthly salaryFrom ₹3,499/mo for 350 minutes, then ₹6/min
LanguagesThe languages that person speaks15+ languages, incl. Telugu, Hindi and English
Bookings and enquiriesWritten down by handTakes orders and appointments, sends you a WhatsApp summary after every call
Call recordsUsually noneRecording, transcript and summary for every call in your dashboard
Hard or emotional callsHandles them wellHands the call to you or your staff
SetupHiring and trainingOur team sets it up, live in 2 to 3 days

Good to know

Best together

Many businesses keep their receptionist and let the AI pick up after hours, on busy days, or when the line is engaged.

When a person is better

Complaints, sensitive conversations and complex negotiations. The AI hands these over instead of guessing.

Incoming calls only

The AI receptionist answers people who call you. Outbound follow-up calls are optional, billed at ₹8/min from your wallet, only to people who expect your call.

Hear it first

Listen to sample calls on the receptionist page before you decide.

Never miss a call again

Our team sets it up for you. Live in 2 to 3 days.

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