Compare
BotSetu vs the free WhatsApp Business app
The WhatsApp Business app is great when you can reply yourself. BotSetu adds an AI assistant that replies for you 24/7, books appointments and sends you every lead.
| WhatsApp Business app | BotSetu WhatsApp bot | |
|---|---|---|
| Price | Free | From ₹1,999/mo + ₹1,999 setup. Meta message fees at cost |
| Who replies | You or your staff, by hand | An AI assistant, 24/7, and you can step in anytime |
| Quick replies and away message | Yes, fixed text | Answers each question from your prices, timings and FAQs |
| Appointment booking | Manual | Bot collects name, date and time and confirms |
| Lead alerts to you | No | Order and booking confirmations on your personal WhatsApp |
| Languages | Whatever you type | 15+ languages, incl. Telugu, Hindi and English |
| Chats and leads dashboard | Labels in the app | Dashboard with chats, leads, funnel and lead status |
| Batch messages | Broadcast lists (only people who saved your number) | Meta-approved templates to opted-in contacts, paced to Meta rules |
| Setup | Do it yourself | Our team sets it up |
Good to know
When the free app is enough
You get a few chats a day and someone is always free to reply quickly, including evenings and Sundays.
When BotSetu helps
Messages come in at night or while you are busy, the same questions repeat, or leads are lost because replies are late.
Your number
The bot runs on WhatsApp's official Business Platform. The number you use must not be active on the normal WhatsApp app. Our team helps you choose and connect it.
You stay in control
Read every chat in the dashboard, reply yourself and pause the bot for that chat when you want to talk directly.
Try BotSetu on your WhatsApp
Our team sets it up for you. Live in 2 to 3 days.