New from BotSetu

Custom automations,
built for how you work.

Every business has its own way of taking enquiries, confirming bookings and following up. Tell us yours. We design an automation around your exact requirement, connect it to WhatsApp, phone calls or both, and run it for you in your language & all others.

โœ“ Built to your processโœ“ WhatsApp + phoneโœ“ Quote after we review your requirement

How it works

You explain the work. We build the automation and keep it running.

Tell us the requirement

Message us on WhatsApp or talk to us on a call. Explain what happens today, step by step, and where time gets lost.

We map the flow

We write down each step: what triggers it, what the customer sees, what your team receives. You approve it before we build.

We build and test

We set it up on WhatsApp, phone or both and test it with real-looking conversations before anything goes live.

Go live and improve

Once you are happy, it goes live. You tell us what to change and we adjust it.

Examples of what we can build

Illustrative ideas to show what is possible. Yours will be designed around your own process.

๐ŸŽ‰

Banquet hall: date check and booking follow-up

A customer asks on WhatsApp whether a date is free. The bot collects the date, event type and guest count and passes it to your team to confirm. If the customer goes quiet, a polite follow-up goes out, and confirmed bookings get a reminder before the event.

๐Ÿฉบ

Clinic: appointment reminders

Patients get a reminder on WhatsApp before their appointment and can reply to confirm or ask to reschedule. Reschedule requests reach your front desk, so empty slots can be filled.

๐Ÿ’ผ

Consultancy: callback booking

Enquiries that come in after hours or while you are busy get an instant reply, a few short questions about what they need, and a callback time they choose. Your team gets a clean list of who to call and when.

๐Ÿ’‡

Salon: waitlist and reminders

When slots are full, customers join a waitlist on WhatsApp. If a slot opens, the next person is told. Everyone with a booking gets a reminder, so fewer no-shows.

๐ŸŽ“

Institute: enquiry and demo-class callback

A student or parent enquires about a course. The bot asks which course, the student's level and a good time to talk, then books a callback so your counsellor can discuss a demo class.

๐Ÿงฉ

Something else entirely

Order updates, payment reminders, feedback after a visit, routing enquiries to the right branch. If it is a repeatable step in your business, tell us about it.

What a custom automation can include

๐Ÿ’ฌ WhatsApp replies and flows๐Ÿ“ž AI phone calls, incoming or outgoingโฐ Reminders on a schedule๐Ÿ”„ Follow-ups when a customer goes quiet๐Ÿ“‹ Collecting details into a sheet๐Ÿ”” Alerts to your team on WhatsApp๐Ÿ—“๏ธ Callback and appointment booking๐Ÿ—ฃ๏ธ Your language & all others

Priced to your requirement

Every automation is different, so there is no fixed price. Share your requirement and we will send a quote after reviewing it.

Questions

How is this different from your ready-made bots?

The WhatsApp bot, AI Phone Receptionist and AI Tele Caller work out of the box. A custom automation is designed for a specific process in your business, and can combine them in one flow.

What do you need from me to start?

A description of what happens today and what you want to happen instead. Screenshots, sample messages or your current sheet help a lot.

How much does it cost?

It depends on what the automation needs to do. We review your requirement first and then send you a quote. Nothing is built or charged before you agree.

Which languages does it support?

Your language & all others. It replies in the language your customer uses.

Can I change it later?

Yes. Tell us what to change and we update the flow.