WhatsApp bot for clinics in Hyderabad
Patients in Hyderabad already message clinics on WhatsApp to ask about OPD timings, the doctor's availability, consultation fees and directions. A BotSetu WhatsApp bot answers those questions 24/7 in Telugu, Hindi, Urdu and English, books appointment slots, and sends the booking straight to your own WhatsApp so your front desk can confirm.
What it does for clinics in Hyderabad
- Answer OPD timings, doctor availability and consultation fees instantly, including on Sundays and late at night
- Book appointment slots and send each booking to the doctor or front desk on WhatsApp
- Share the clinic location, parking and landmark directions for areas like Kondapur, Gachibowli, Madhapur
- Answer common pre-visit questions: fasting before tests, reports to bring, follow-up rules
- Reply in the language the patient writes in: Telugu, Hindi, Urdu and English
- Hand the chat to your staff for anything medical; the bot does not give medical advice
A typical conversation
| Patient | Doctor available tomorrow morning? |
|---|---|
| Bot | Yes. Dr. sees patients from 10 am to 1 pm tomorrow. Shall I book a slot? Please share the patient's name. |
| Patient | Lakshmi, 10:30 if possible |
| Bot | Booked: Lakshmi, tomorrow 10:30 am. The clinic will confirm on WhatsApp. Please bring old prescriptions if you have them. |
Illustration of a typical flow. Your bot uses your own timings, prices and wording.
Why it fits Hyderabad
Hyderabad customers often switch between Telugu, Hindi, Urdu and English in the same chat, and many enquiries come from people new to the city who search on Google first and message second.
We work with clinics across Hyderabad, including Kondapur, Gachibowli, Madhapur, Kukatpally, Ameerpet, Dilsukhnagar and Secunderabad. We are based in Kondapur, Hyderabad. Setup is done over WhatsApp and a phone call.
How setup works
- Message us on WhatsApp and tell us about your clinic: services, timings and prices.
- We set up the bot with your details and connect your official WhatsApp Business number.
- You try it yourself, ask for changes, and go live once you are happy.
- Bookings and leads arrive on your own WhatsApp. Live in 2 days for most businesses.
Want this for your clinic in Hyderabad? Message us and we will look at how your patients reach you today.
Talk to us on WhatsAppCommon questions
Will the bot give medical advice to patients?
No. It answers practical questions such as timings, fees, location and booking. Anything about symptoms or treatment is handed to your staff or the doctor.
Can patients book in Telugu?
Yes. The bot replies in 15+ languages, including Telugu, Hindi and English, in the language the patient writes in.
Does it work with our existing clinic number?
It runs on an official WhatsApp Business API number. We help you set this up; message us and we will explain the options for your current number.
What does it cost?
The WhatsApp bot Standard plan is ₹1,999/month plus a ₹1,999 one-time setup. Meta's conversation fees are passed through at cost. Full details are on the pricing page.